Privacy Policy for Australian Casino Site Visitors
Last updated: 24 September 2026
Casino Bonus Guide Au ("we", "us", "our") operates the website casinobonusguideau.com (the "Site"). This Privacy Policy explains what personal information we collect when you visit the Site, how we use it, and the rights you have in relation to that information.
Important Note for Australian Visitors
Please be aware that under the Interactive Gambling Act 2001 (Cth), it is illegal to provide or advertise online casino games, online pokies, roulette, blackjack and online poker to persons in Australia. Licensed Australian operators are limited to sports and race wagering only. This Site is an information resource only and does not offer, facilitate or promote prohibited interactive gambling services. In accordance with Australian law, the only legal deposit methods for licensed Australian wagering are debit cards, bank transfer, PayID/Osko and BPAY — credit cards and cryptocurrency deposits have been banned for Australian online wagering since 11 June 2024.
Information We Collect
Depending on how you use the Site, we may collect:
- Information you provide to us — such as your name and email address when you contact us at [email protected], subscribe to updates, or send us an enquiry.
- Information collected automatically — such as your IP address, browser type, device information, pages visited, and the times and dates of your visits, collected through cookies and similar technologies.
- Communications data — records of correspondence you send to us.
We do not collect information about your gambling activity, deposits, or betting history, as we do not provide wagering services.
How We Use Your Information
We use personal information to:
- respond to your enquiries and provide the services you request;
- operate and maintain the Site, including troubleshooting and security;
- understand how visitors use the Site so we can improve our content;
- comply with our legal and regulatory obligations.
Legal Bases for Processing
Where the General Data Protection Regulation (GDPR) applies to our processing of your personal data, we rely on the following legal bases:
- Consent — for optional communications and for non-essential cookies placed on your device;
- Legitimate interests — for the operation, security and improvement of the Site, to the extent those interests are not overridden by your rights;
- Legal obligation — where processing is necessary to comply with applicable law, including Australian consumer law and regulatory requirements.
Cookies
The Site uses cookies and similar technologies. Some cookies are strictly necessary for the Site to function and do not require your consent. Other cookies — such as those used for analytics or preference settings — are set only if you consent through the cookie banner presented on your first visit. You may withdraw or change your cookie preferences at any time through your browser settings or via the cookie management link on the Site. Blocking essential cookies may affect the functionality of the Site.
Sharing of Information
We do not sell your personal information. We may share it only with service providers who assist us in operating the Site (for example, hosting and technical support), and only to the extent necessary for them to perform their functions under confidentiality obligations. We may also disclose information where required by law, or to protect our rights, safety or property.
Retention
We retain personal information only as long as necessary for the purposes for which it was collected, after which it is deleted or de-identified in accordance with our data handling practices.
Your Rights
Subject to applicable Australian privacy law and, where relevant, the GDPR, you have the right to:
- access the personal information we hold about you;
- request correction of information that is inaccurate or incomplete;
- request deletion of your personal data where there is no overriding legal basis for keeping it;
- withdraw your consent at any time where processing is based on consent;
- object to processing based on legitimate interests;
- request a copy of your data in a portable format;
- lodge a complaint with a supervisory authority, including the Office of the Australian Information Commissioner (OAIC) if you are in Australia.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable period and may request verification of your identity to protect your information.
Data Security
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children
The Site is not directed at persons under 18 years of age (or under the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us at [email protected] and we will delete it.
Responsible Gambling
If gambling is affecting your life, free confidential support is available in Australia 24/7 via Gambling Help Online and by calling 1800 858 858. Australian residents can also register with BetStop, the National Self-Exclusion Register, which requires all licensed Australian wagering providers to close registered individuals’ accounts and cease all marketing to them. We support these protections and do not knowingly send communications to persons registered with BetStop.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected] Website: casinobonusguideau.com